Good morning, last night my very petty roommate sent a nasty review. I love her but she is bipolar and can be legit crazy. I asked her not to send anything, especially not off my phone then I hear she's making up names and back stories for everything including her original apology! I'm only leaving this review to hopefully get your score back up since I know she probably left like a 1 the first time. I know two 10's won't even that out and I'm super sorry. She is the worst and I will absolutely not be bringing her today.